Shipping policy
SHIPPING AND DELIVERIES
When you place an order through our site, your product can be shipped to anywhere in West Malaysia for free via a third-party delivery service provider.
You shall expect your order to be shipped straight to your door in 5-7 business days within West Malaysia or 7-14 business days within East Malaysia. Overseas (Countries other than Malaysia) 15-28 business days
If there is a specific request on the delivery date, it is expected that such arrangement to be made with a minimum of days of advance notice.
During peak sales seasons or due to other circumstances or events, the delivery time frame may be affected. Any late delivery is regrettable, however, it is not within Zee Cloud’s responsibility to take on such obligation to ensure on time delivery, especially during high sales seasons.
You can return your mattress, with a return delivery fee that will be applied and charged on you. If the delivery is scheduled but it is not able to be delivered due to you are not at home, we reserve the right to charge up to RM500 within West Malaysia as compensation fee if the mattress will be returned.
CONTACT US
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: